Emergency responders and ambulance drivers need to have the right tools to ensure that they’re providing the necessary care en route to the hospital. There’s the gurney, the defibrillator, the various medicines, and more. But one of the most important tools for EMS personnel is their means of communication.
Through all emergency services, communication is key. There’s plenty of back and forth to figure out the closest possible hospital or speak with medical professionals to determine the best course of action for temporary care, as well as residents having the means of calling for help.
At Metropolitan Communications, we’re proud to provide wireless communications and two-way radios for EMS employees and managers. Keep reading to learn more about our services, solutions, and how we can help you establish the right communications systems for your squad.
We’re here to assist Emergency Medical Services throughout Bucks County, Chester County, Montgomery County, Delaware County, and the Philadelphia area with their wireless communications services!
BDA Solutions for EMS in PA, NJ, DE, and MD
Emergency Medical Services rely heavily on communications, whether it’s speaking with dispatch about the next call, handling incoming requests for ambulances and medical services, or contacting the hospital to get them ready for intake. Based on the severity of the situation, communication can be a matter of life and death.
Bi-Directional Amplifiers can be a major asset for EMS drivers. These components will ensure that wireless communications remain constant. They help boost the signal to ensure that there are no interruptions due to structures, dead zones, or even valleys that may disrupt cellular communication.
Of course, in order to have the right BDA installed, you’ll want to consult experts to ensure that the component is properly installed and that the signals are boosted. Our team is here to help you along the way with ensuring that your BDAs are active, so you can have direct communication across distances as well as known spotty areas throughout your community.
Telecommunications for Emergency Medical Services
Emergency Medical Services throughout the Camden County, NJ; New Castle County, DE; and Gloucester, NJ, areas rely heavily on phone calls. When a resident of your community dials 911 to report an emergency situation, the call gets sent to the dispatcher, who then contacts the nearest EMS station. The dispatcher needs numerous phone lines in order to be able to accommodate the whole county, town, city, or community.
But having several phone lines isn’t enough. You’ll need recording systems installed. In the event that a crime has been committed, it can be helpful to have the call on record. Our team can help provide digital recording systems, as well as:
- Management Information Systems
- Call Routing
- Record Management
When you need to update your telecommunications systems, install new phone lines, or simply include some of the additional systems for record management or call routing, our team is ready to lend our expertise.
Two-Way Radio Systems for EMS Workers
While communication is key for all EMS workers, the means of communications will vary. One of the most important methods of communication within Emergency Medical Services is through the use of two-way radio systems. This method has been used for generations and is still the favored among team members due to its directness, reliability, and strong signals.
EMS workers have always relied on two-way radios. Whether you’re driving the ambulance and receiving a call from dispatch to respond to an emergency situation or communicating with the hospital regarding a patient that needs immediate assistance upon arrival, two-way radios help you establish a line of communication.
In order to know which two-way radio systems are the most effective and reliable for your day-to-day operations, you’ll want to consult experts who are certified and experienced with the various different brands and systems available today.
Our team at Metropolitan Communications is here to help you with radio dealer solutions. We can help you determine the best course of action with your two-way systems based on your team, equipment, and of course, the community that you serve. We can make recommendations and even set up your network and signals, so you’ll have a strong line of communication for tackling emergencies within your community.
24/7 Service, Maintenance, & Repairs
Emergency Medical Services is an industry that works tirelessly around the clock to provide immediate services and response to their community. Our team is no different. We know that to effectively respond to emergency situations, communications are crucial.
That’s why we offer service around the clock, 24 hours a day and 7-days a week. Our certified telecommunication technicians are here to help you no matter the time of day. We’ll provide repair and maintenance services when your systems crash, the network is down, signals are lost, or you’re simply in need of repairs with any of your telecommunications systems.
We provide on-site diagnosis to determine the problem that your communications systems are facing. That way, we’ll know whether you’ll need simple repairs, a system re-start, or replacement parts or components. We’ll even walk you through the simple solutions, so you can have a sense of what’s wrong with your telecommunications system and the easy fix to get it back to working order.
We have more than 60 years of collective telecommunications experience, so when it comes to handling your maintenance, repairs, and installations, you’re in the best hands around!
Get Started on Your Wireless Communications Services
At Metropolitan Communications, we’re here to assist you along the way with your communications services. Whether your squad or station needs BDAs, telecommunication lines, or updated two-way radio systems, we’re here to help EMS personnel all throughout Bucks County, Delaware County, Chester County, Montgomery County, the greater Philadelphia area! We even serve Emergency Medical Services throughout Camden County, NJ; New Castle County, DE; and Gloucester, NJ, too!
Contact us to get your quote for wireless communications today. Our team is here and ready to help you!